53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews remain without a response. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective customers are looking for. Almost a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as guidance from loved ones.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a physician or a lawyer.

Younger people (age 18-35) are even more likely to hire an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients

24% of US consumers consider reviews as 'extremely influential'.

To show the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

83% Of All Younger People Were Asked To Post A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a tremendous 19 percent of consumers constantly rely on online reviews and never a buy without reading reviews first.

Source: Statista

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review stats reveal the basic appeal of a website can just go so far when it pertains to trust.

Source: Review Trackers

89% Of Clients Want To Read Reviews Using Their Smartphones

Be it via an app or a mobile web browser, clients prefer to read reviews on their cell phones.

Source: Statista

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Because the large majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

The Majority Of Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower ranking actually helps your overall score.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social reviews stats, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business.

Source: RevLocal

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your customers builds their trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There's no way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine