More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website

Typically, 142 million consumers check out Yelp on a monthly basis. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really make use of them.

Although we now understand why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

95% Of Dissatisfied Customers Will Go Back To A Company If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

82% Of Consumers Check Out Review Sites Due To The Fact That They Wish To Acquire An Item Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Users come because they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read a lot more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation doesn't impact just the clients. Prospective team members likewise take a look at scores and read reviews.

Source: Deloitte