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61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two thirds of businesses have excellent and awesome rankings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a doctor.
Young people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US consumers consider reviews as 'incredibly influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
83% Of All Young Clients Were Invited To Post A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies really make use of them.
Although we now understand why customer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
Over Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Ranking
This stat is among lots of that show the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more important than ever.
57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for companies with an ideal five star ranking.
Source: Brightlocal
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
15% Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star score is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra