A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly usually prosper, review sites help make certain of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users focus on other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews remain without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still require consumer reviews. There's no skirting around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores stats, we discovered that a business needs to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, purchasing decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read many more reviews to get an idea of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to take note of consumers' suggestions online.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals devote more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When customers have to select a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

Google Represents 57.5% Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really make use of them.

Although we now know why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp monthly. This is as good a time as any if you have not declared your free Yelp business page.

Source: RevLocal

77% Of Consumers Would Likely Submit A Review If They Were Asked

More than a 35% would submit a review to advise others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social reviews statistics, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business.

Source: RevLocal