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If They Were Asked, 77% Of Consumers Would Definitely Leave A Review
More than a 35% would post a review to notify others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
More Than Half Of Individuals Aged 25 To 34 Published Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose an attorney or a medical professional.
Young people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Just 6% Of Customers Do Not Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of customers always trust online reviews and never a buy without checking out reviews first.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
The Majority Of Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower rating really helps your overall rating.
According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a brand-new automobile and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.
With the help of other people, you manage to pick one that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
15% Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
89% Of Consumers Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile browser, customers prefer to read reviews on their mobile devices.
Source: Statista
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as suggestions from friends and family.
Source: Brightlocal
70% Of Consumers Choose To Learn About A Business Via Reviews And Articles, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Published On Twitter Can Help Improve Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You