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Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact use them.
Although we now know why client reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a company's reputation does not affect simply the consumers. Potential employees also look at ratings and take a look at reviews.
Source: Deloitte
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a huge effect on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Visitors Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are clearly persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
89% Of Clients Read A Businesses Responses To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking data reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
If A Business Deals With Problems Rapidly And Efficiently, 95% Of Disappointed Clients Will Return To A Company
Customers do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of companies have exceptional and great ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal
83% Of All Young Customers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did give a review. Overall, companies have asked 66% of all customers to post a review on their company.
Source: Brightlocal
30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your consumers builds their trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs
70% Of Consumers Prefer To Learn About A Business By Means Of Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
15% Of Consumers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential clients won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
89% Of Clients Choose To Read Reviews On Their Smart Devices
Be it through an app or a mobile web browser, customers choose to read reviews on their mobile phones.
Source: Statista