Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

89% Of Clients Review A Businesses Replies To Reviews

Not only do many shoppers read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Communicating with your clients creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

More Than Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of lots of that illustrate the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more crucial than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with an ideal five star score.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation doesn't impact simply the customers. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

US Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

89% Of Shoppers Choose To Read Reviews Using Their Cell Phones

Be it through an app or a mobile browser, most people choose to read reviews on their smart phones.

Source: Statista

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the huge bulk of customers read reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

83% Of Clients Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to take notice of customers' suggestions online.

Source: Statuslabs