86% Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

If A Company Manages To Fix Problems Rapidly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Company

Consumers do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.

Source: RevLocal

89% Of Clients Read A Businesses Feedback To Reviews

Not only do most customers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is among many that show the value of online ratings. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for businesses with a best five star score.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a new vehicle and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to decide on one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

More Than Half Of People Aged 25-34 Published Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews typically bring the very same weight as recommendations from friends and family.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

83% Of All Younger Clients Were Asked To Post A Review Recently

Of those asked, 80% of consumers did give a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation doesn't affect simply the consumers. Potential team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte