If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Business

This stat is one of numerous that illustrate the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers happy is more important than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with an ideal five star ranking.

Source: Brightlocal

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million customers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Just 6% Of Customers Do Not Trust Customer Reviews At All

According to consumer review data, a massive 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social reviews stats, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Reviews Published On Twitter Can Help Increase Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

82% Of Consumers Visit Review Websites Since They Wish To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have already formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really make use of them.

Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online ratings data, we found out that a business requires to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc