88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation does not affect simply the consumers. Prospective team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have outstanding and great rankings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews stay without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

83% Of Customers Don't Trust Advertising

The conventional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to focus on clients' recommendations online.

Source: Statuslabs

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers have to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

70% Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Articles, Rather Than Ads

Advertisements are all well and good, but it's worth trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

77% Of Customers Would Most Likely Give A Review If They Were Asked

More than a 35% would post a review to notify others about their client encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

82 Percent Of Consumers Check Out Review Websites Because They Wish To Acquire A Service Or A Product And Wish To Get The Facts About The Businesses Products And Services.

Users come because they have actually currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal