64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Corresponding with your customers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.

Source: Review Trackers

89% Of Consumers Read A Businesses Replies To Reviews

Not only do most customers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically two-thirds of businesses have good and outstanding rankings. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need client reviews. There's no other way around it. Clients are still happy to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.

Source: RevLocal

89% Of Clients Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile browser, consumers choose to read reviews on their smart phones.

Source: Statista

86% Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to consumer review data, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista