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71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to pick a physician or an attorney.
Younger people (age 18-35) are much more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made rapidly.
Online reviews are clearly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Solution Provider
When consumers need to choose a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Only 6% Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
Over Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
89% Of Consumers Review A Companies Replies To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
The Average Review Length Has Gotten 65% Much Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
77% Of Clients Would Most Likely Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics show the general appeal of a website can only presume when it comes to trust.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews
Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take note of the number of reviews is presently at 46%.
Source: Brightlocal