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Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
15% Of People Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
70 Percent Of Customers Prefer To Find Out About A Business Through Reviews And Articles, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing customers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
77% Of Consumers Would Most Likely Submit A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics place customers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as guidance from friends and family.
Source: Brightlocal
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp monthly. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
The Majority Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a physician or a legal representative.
Younger people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews stay without a reaction. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your customers creates trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic appeal of a site can just presume when it comes to trust.
Source: Review Trackers