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64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made quickly.
Online reviews are obviously persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Because the vast majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and ranking stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
More Than Half Of Clients Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
77% Of Customers Would Most Likely Leave A Review If They Were Asked
More than a 35% would post a review to educate others about their customer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat consumers honorably normally flourish, review websites help make sure of that.
Source: Statuslabs
Reviews Posted On Twitter Can Boost Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
89% Of Consumers Want To Read Reviews On Their Smart Devices
Be it via an app or a mobile browser, everyday people choose to read reviews on their phones.
Source: Statista