64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Considering that the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.

Source: Statista

77% Of Clients Would Most Likely Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million customers check out Yelp monthly. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

More Than Half Of Clients Aged 25 To 34 Published Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a physician or a legal representative.

Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Google Represents 57.5% Of All Reviews World Wide

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to pay attention to consumers' recommendations online.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If A Business Manages To Solve Problems Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients have to choose a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Most Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center