70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how the business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.

Source: RevLocal

American Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

15 Percent Of Buyers Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of possible clients won't even consider working with a business they can't find opinions about.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers state composed reviews are the only feature that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

If A Company Deals With Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Return To A Business

Customers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews go on without a response. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review

More than a 35% would leave a review to inform others about their customer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium

Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of companies have good and exceptional ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Online Product Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center