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Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74% Of Regional Companies Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online ratings data, we learnt that a company requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Consumers Could Spend 31% More With A Business That Has Excellent Reviews
Focus on this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
Reviews Posted On Twitter Can Grow Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
77% Of Consumers Would Most Likely Submit A Review If They Were Asked
More than a 35% would do it to educate others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Considering that the large majority of customers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
More Than Half Of Clients Aged 25-34 Submitted Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your clients establishes trust. Even something as basic as reacting to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a doctor or an attorney.
Younger people (age 18-35) are even more likely to hire a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
Just 6% Of Consumers Don't Rely On Customer Reviews At All
According to client review stats, a tremendous 19% of customers constantly trust online reviews and never ever a purchase without reading reviews initially.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other customers, you quickly decide on one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics show a company's reputation doesn't impact just the customers. Potential team members likewise look at ratings and take a look at reviews.
Source: Deloitte
The Majority Of Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center