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15 Percent Of Users Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of possible customers won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
The Average Review Word Count Has Gotten 65% Shorter Since 2010
Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Shoppers Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile internet browser, clients prefer to read reviews on their mobile devices.
Source: Statista
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies actually use them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation does not affect simply the consumers. Potential team members likewise look at ratings and take a look at reviews.
Source: Deloitte
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly generally succeed, review sites help ensure of that.
Source: Statuslabs
Since They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.
Users come because they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Clients Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying choices are made rapidly.
Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo