Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.

Review websites are places that customers go to get the facts about a business, service or product . Due to the fact that they have already formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

American Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

Google Represents 57.5% Of All Reviews Globally

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't impact simply the clients. Potential employees likewise take a look at scores and read reviews.

Source: Deloitte

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.

Source: Capterra

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

83% Of All Young Clients Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as guidance from friends and family.

Source: Brightlocal

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores stats, we discovered that a business requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust ads choose to pay attention to consumers' recommendations online.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone