67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not impact just the clients. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

73% Of Customers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the prospective customers are looking for. Practically a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the basic popularity of a website can only go so far.

Source: Review Trackers

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to customer review statistics, a whopping 19% of customers constantly rely on online reviews and never a buy without reading reviews first.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing consumers see. Still, users pay attention to other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

90 Percent Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Due To The Fact That They Desire To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.

Review sites are places that people go to get the truth about a service, business or product . Users come due to the fact that they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users describe your product and services, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

15 Percent Of Clients Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective consumers will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

89% Of Customers Review A Companies Responses To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

Over Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that show the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers delighted is more crucial than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for companies with an ideal five star rating.

Source: Brightlocal