Because They Desire To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review sites are locations that people go to get the truth about a business, service or product . Users come since they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70% Of Customers Prefer To Discover A Business Via Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews go on without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

15% Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of prospective clients won't even think about doing business with a business they can't find opinions about.

Source: Statuslabs

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the massive impact user ratings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Consumers Review A Companies Reactions To Reviews

Not only do most individuals read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers check out Yelp every month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two-thirds of businesses have excellent and great rankings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.

Source: Statista