A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly normally succeed, review sites help make sure of that.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a better idea of how business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation does not affect simply the clients. Prospective team members also look at scores and take a look at reviews.

Source: Deloitte

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a response. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users focus on other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

89% Of Clients Browse A Businesses Responses To Reviews

Not only do a lot of individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing choices are made quickly.

Online reviews are clearly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

83% Of All Younger People Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust ads pick to take notice of clients' recommendations online.

Source: Statuslabs