61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Overall two thirds of companies have excellent and great scores. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'very influential'.

To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

Customers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying choices are made rapidly.

Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do the majority of individuals check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

89% Of Consumers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their cell phones.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Reviews Published On Twitter Can Grow Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive effect user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Staying connected with your customers builds their trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal