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Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers
24% of US consumers consider reviews as 'extremely influential'.
To show the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same consumers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Generally two-thirds of companies have great and awesome rankings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers visit Yelp monthly. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
95% Of Unsatisfied Clients Will Return To A Business If A Business Takes Care Of Problems Rapidly And Efficiently
Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Negative Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people spend more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the enormous impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
15% Of Clients Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of possible customers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
A Lot Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower rating in fact helps your overall score.
According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Online Product Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
72% Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still need consumer reviews. There's no other way around it. Customers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine