83 Percent Of Consumers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on clients' suggestions online.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

74% Of Regional Companies Have At A Minimum, One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores stats, we found out that a business needs to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

95% Of Unhappy Clients Will Return To A Company If A Company Manages To Solve Issues Quickly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is among numerous that illustrate the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star rating.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a brand-new car and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to pick one that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients creates trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to invest more cash with a business.

Source: Statuslabs

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating data show people value the opinion of peers more than any other content.

Source: Collective Bias

72% Of Customers Will Not Take Action Before They Read Some Reviews

No matter how alluring your marketing is, you still require customer reviews. There is no way around it. Consumers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

83% Of All Young People Were Asked To Post A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

89% Of Clients Review A Companies Reactions To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal