60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take note of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the general appeal of a site can just go so far.

Source: Review Trackers

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

Over Half Of Individuals Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

Google Represents 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Corresponding with your clients creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

More Than Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score

This stat is among numerous that show the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your clients happy is more crucial than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for businesses with a best five star score.

Source: Brightlocal

90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a company's reputation doesn't affect just the customers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers won't even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

Customers Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made quickly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other people, you manage to pick one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs