United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and rating statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270%

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible clients will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

If A Business Takes Care Of Issues Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Business

Clients do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'very frequently'.

Source: Trust You

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger people know the value of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'very influential'.

To show the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

More Than Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Score

This stat is among numerous that illustrate the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with a best five star score.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The more detailed other users explain your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review stats show the general popularity of a website can just go so far when it concerns trust.

Source: Review Trackers

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two-thirds of companies have outstanding and good rankings. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site

Normally, 142 million consumers visit Yelp monthly. If you haven't declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

74 Percent Of Regional Companies Have At Least 1 Google Review

One review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings statistics, we learnt that a business requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal