64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

Most Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower score actually helps your overall rating.

According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

89% Of Individuals Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, folks prefer to read reviews on their smart phones.

Source: Statista

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp every month. This is as excellent a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

Only 6% Of Customers Do Not Trust Consumer Reviews At All

According to client review statistics, a massive 19 percent of customers constantly rely on online reviews and never ever a purchase without checking out reviews first.

Source: Statista

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably usually succeed, review websites help make sure of that.

Source: Statuslabs

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores stats, we learnt that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an indisputable influence on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Disappointed Customers Will Go Back To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You