Asking For A Review Is Easy!
This Is What Your Customer Receives
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews remain without a response. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Over Half Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
If They Were Asked, 77% Of Consumers Would Post A Review
More than a 35% would submit a review to inform others about their customer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their choice making process.
Source: Podium
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Generally two thirds of companies have good and outstanding rankings. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
15% Of Buyers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15% of prospective clients will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Ranking
This stat is one of many that highlight the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more crucial than ever.
57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked only for companies with a perfect five star score.
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
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