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54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing customers see. Still, users pay attention to other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have exceptional and great rankings. Only 5% of companies have a score below three stars.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or a legal representative.
Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
83 Percent Of Customers Don't Trust Advertising
The conventional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads pick to take notice of consumers' suggestions online.
Source: Statuslabs
The Typical Review Length Has Become 65% Much Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online rankings statistics, we found out that a company requires to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
Consumers Could Spend 31% More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and score statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias