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61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have excellent and great rankings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
More Than Half Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating
This stat is among lots of that illustrate the significance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers happy is more vital than ever.
57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with a best five star ranking.
Source: Brightlocal
30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews
Keeping in touch with your consumers creates trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you might expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management stats show a business's reputation does not affect simply the customers. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users take notice of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
Reviews Published On Twitter Can Help Increase Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get a clear view of how the business is really doing. Don't depend on that fact alone.
Source: Brightlocal
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone