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If They Were Asked, 77% Of Clients Would Most Likely Leave A Review
More than a 35% would leave a review to notify others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews stay without a reaction. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Reviews Shared On Twitter Can Help Grow Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.
Source: Statista
89% Of Customers Review A Businesses Reactions To Reviews
Not only do most individuals check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated material has an indisputable effect on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and score data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
83% Of All Younger People Were Invited To Post A Review Recently
Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.
Online reviews are certainly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone