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49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews stay without a reaction. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
The Majority Of Customers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Keeping in touch with your clients develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
77% Of Customers Would Likely Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium
Software Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Normally, 142 million consumers visit Yelp every month. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same customers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
US Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal