A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how the business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Because the large majority of customers read reviews, you'd want yours to be inviting to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Consumers Review A Companies Replies To Reviews

Not only do most individuals read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Usually, 142 million consumers check out Yelp each month. This is as great a time as any if you have not declared your free Yelp business page.

Source: RevLocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.

Source: Capterra

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a doctor or an attorney.

Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

American Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.

Source: Statista

70% Of Customers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

95% Of Dissatisfied Consumers Will Return To A Business If A Company Deals With Problems Quickly And Efficiently

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Most Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center