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30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still require customer reviews. There is no skirting around it. Clients are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Practically a third of consumers say written reviews are the only feature that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.
Source: Review Trackers
89% Of Clients Read A Businesses Responses To Reviews
Not only do many clients check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two-thirds of companies have excellent and good ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
Reviews Shared On Twitter Can Increase Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo