73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the prospective consumers are searching for. Nearly a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

83% Of All Younger Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Use A Local Business

Given that the huge majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online rankings stats, we found out that a business requires to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat clients fairly generally flourish, review websites help make sure of that.

Source: Statuslabs

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

If A Business Deals With Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Clients don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to pay attention to clients' recommendations online.

Source: Statuslabs

United States Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.

Source: Statista