89% Of Consumers Read A Companies Feedback To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a massive effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

70% Of Customers Prefer To Find Out About A Business Via Reviews And Posts, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

In recent years reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

United States Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

People Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Regardless of how captivating your marketing is, you still need consumer reviews. There is no way around it. Clients are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize A Company

This stat is one of many that show the significance of online rankings. Now that news of customer fulfillment travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with an ideal five star ranking.

Source: Brightlocal

89% Of Buyers Prefer To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista