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Online Item Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
60 Percent Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking stats reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation does not impact just the clients. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Visitors Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
89% Of Consumers Prefer To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, people young and old choose to read reviews on their phones.
Source: Statista
Most Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
15% Of Clients Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of possible consumers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
Because They Want To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Websites.
Review websites are places that customers go to get the truth about a business, service or item . Due to the fact that they have actually already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz