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64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Majority Of Customers Won't Use A Business If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.
57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
11 percent looked only for businesses with a best five star rating.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. However, they recognize the huge effect user rankings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats reveal the general appeal of a site can just go so far when it comes to trust.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'very frequently'.
Source: Trust You
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
89% Of Consumers Like To Read Reviews Using Their Cell Phones
Be it through an app or a mobile browser, folks choose to read reviews on their mobile devices.
Source: Statista
82% Of Customers Visit Review Sites Since They Wish To Acquire A Product Or A Service And Want To Get The Facts About Business Services And Products.
Review websites are places that customers go to get the facts about a product, business or service . Since they have actually already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people understand the value of being informed. User-generated material has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
15 Percent Of Visitors Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential clients will not even think about doing business with a business they can't find opinions about.
Source: Statuslabs