Reviews Published On Twitter Can Help Increase Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Because They Desire To Buy A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Review sites are locations that people go to get the truth about a service, item or business. Users come due to the fact that they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Just 6% Of Customers Don't Rely On Customer Reviews At All

According to customer review data, a whopping 19 percent of customers constantly rely on online reviews and never a purchase without reading reviews initially.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get a better idea of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

89% Of Customers Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.

Online reviews are obviously persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

77% Of Consumers Would Give A Review If They Were Asked

More than a 35% would do it to inform others about their customer experience and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

The Average Review Word Count Has Become 65% Much Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

74 Percent Of Regional Companies Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online ratings data, we learnt that a company needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias