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64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review statistics reveal the basic popularity of a website can just go so far when it pertains to trust.
Source: Review Trackers
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have exceptional and great rankings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Clients Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
83% Of All Younger Consumers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
15 Percent Of Users Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of potential customers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs
89% Of Consumers Like To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, clients prefer to read reviews on their mobile devices.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
American Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone