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77% Of Consumers Would Definitely Leave A Review If They Were Asked
More than a 35% would do it to advise others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to help other individuals with their decision making process.
Source: Podium
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Google Represents 57.5% Of All Reviews Worldwide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Staying connected with your clients develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are more willing to spend more money with a business.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
70% Of Consumers Prefer To Discover A Business Through Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
Since They Want To Buy A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Visit Review Sites.
Review websites are locations that people go to get the truth about a service, product or business. Since they have already formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
15% Of Customers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of potential customers won't even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
89% Of Clients Read A Companies Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have excellent and awesome scores. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo