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A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers well usually prosper, review websites help ensure of that.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a physician or a legal representative.
Younger people (age 18-35) are much more likely to hire an expert based upon online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other customers, you quickly select a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Considering that the huge majority of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review statistics prove that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your consumers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
77% Of Clients Would Most Likely Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their choice making process.
Source: Podium
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses really utilize them.
Although we now know why consumer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent increase.
Source: RevLocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still need client reviews. There's no other way around it. Customers are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center