72% Of Clients Won't Take Action Unless They Check Out Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There's no other way around it. Clients are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

77% Of Customers Would Most Likely Post A Review If They Were Asked

More than a 35% would submit a review to notify others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

If A Business Deals With Issues Quickly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Majority Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of many that illustrate the importance of online scores. Now that news of client satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Google Represents 57.5 Percent Of All Reviews Across The Globe

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

15% Of People Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

American Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a physician or a lawyer.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When customers need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

89% Of Clients Read A Companies Replies To Reviews

Not only do the majority of shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Over Half Of Clients Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of companies have great and awesome rankings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'very influential'.

To show the value of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks