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71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select a doctor or a legal representative.
Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this fact. The more detailed other users describe your service or product, the more money you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of businesses have exceptional and great scores. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would post a review to educate others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their decision making process.
Source: Podium
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
Clients Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.
Online reviews are obviously convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review statistics, a tremendous 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Staying connected with your clients builds their trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you may anticipate, clients who feel this way are happy to spend more money with a business.
Source: Statuslabs
82% Of Consumers Go To Review Sites Since They Wish To Acquire A Product Or A Service And Want To Get The Truth About Business Products And Services.
Review websites are places that customers go to get the facts about a business, service or item . Users come because they have actually already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
A Lot Of Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center