91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. However, they recognize the enormous effect user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

The Majority Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the potential clients are searching for. Practically a third of consumers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When clients have to pick a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

89% Of Consumers Review A Businesses Replies To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews remain without a response. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and good rankings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Business

This stat is one of many that show the significance of online scores. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more important than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent

User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

77% Of Consumers Would Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

Clients Could Invest 31% More With A Business That Has Terrific Reviews

Focus on this fact. The better other users explain your service or product, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone