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Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Given that the huge bulk of customers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an unassailable effect on customers.
They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
73 Percent Of Customers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a third of customers say written reviews are the only function that makes them believe the websites' reviews are appropriate and useful.
Source: Fan and Fuel
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Customers Would Definitely Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their client encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Keeping in touch with your clients builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are ready to spend more cash with a company.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'very often'.
Source: Trust You
Only 6% Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a whopping 19% of consumers always trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of All Younger People Were Asked To Post A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
Clients Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone