The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the large bulk of customers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually utilize them.

Although we now understand why customer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

89% Of Clients Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their mobile devices.

Source: Statista

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews remain without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

USA Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Company If A Business Manages To Resolve Problems Rapidly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and rating data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did post a review. Overall, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal