73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential customers are trying to find. Practically a third of consumers say composed reviews are the only function that makes them think the websites' reviews are relevant and useful.

Source: Fan and Fuel

89% Of Shoppers Choose To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, people prefer to read reviews on their smart phones.

Source: Statista

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually make use of them.

Although we now understand why consumer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

82% Of Consumers Go To Review Websites Because They Want To Purchase A Product Or A Service And Wish To Get The Truth About Business Services And Products.

Review sites are places that customers go to get the truth about a business, service or product . Users come since they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

The Average Review Length Has Gotten 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats indicate a business's reputation does not impact just the consumers. Potential team members likewise look at rankings and take a look at reviews.

Source: Deloitte

Clients Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone