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91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews generally carry the very same weight as guidance from family and friends.
Source: Brightlocal
83% Of All Young People Were Invited To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service
This stat is one of many that highlight the importance of online ratings. Now that news of client satisfaction travels this fast, keeping your customers happy is more crucial than ever.
57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for companies with an ideal five star rating.
Source: Brightlocal
70% Of Consumers Choose To Learn About A Business Through Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly normally prosper, review websites help ensure of that.
Source: Statuslabs
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to client review stats, a tremendous 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more genuine which is what the would-be customers are looking for. Nearly a 3rd of consumers say composed reviews are the only function that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out much more reviews to get a better idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
83 Percent Of Clients Do Not Trust Advertising
The conventional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on clients' recommendations online.
Source: Statuslabs
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias